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The Fragrance House

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Delivery Information

All orders placed via our website are processed and packaged as quickly as possible and we aim to dispatch all orders within 24 hours of being received. More information on our delivery policies, costs and timeframes can be found in our FAQ section

Quick Reference Guide

 

Service

Standard UK Delivery

Next Day UK Delivery

Price

FREE (limited period only - normally £2.95)

£6.95

Time

3 to 5 Working Days from dispatch

1 Working Day from dispatch

Carrier

TNT Post

Royal Mail

Signature Required

No

Yes

Click For Further Details

Standard

Next Day

 

Standard UK Delivery

Price: FREE (limited period only - normally £2.95) (regardless of how many products your order contains)

Estimated Delivery Time: 3 to 5 working days after dispatch

Dispatch Times: Orders will be aimed to be dispatched within 24 hours (Monday to Friday)

Carrier: TNT Post

Countries Included: UK Wide (including Highlands and Islands and Northern Ireland)

  • Orders placed by 12 noon are aimed to be dispatched within 24 hours
  • The delivery times quoted are dependent on payment authorisation, verification and processing as well as product availability
  • If you are not in to receive your order, the carrier will leave a calling card at your delivery address explaining how to collect your order
  • If your order does not arrive within the timescales above please check our FAQ section for more information

 

Express UK Delivery

Price: £6.95 per order (regardless of how many products your order contains)

Estimated Delivery Time: Next Working Day

Dispatch Times: Orders placed before 1pm will be dispatched same working day

Carrier: Royal Mail

Countries Included: UK Wide (including Highlands and Islands and Northern Ireland)

  • Orders placed by 1pm will be dispatched the same working day
  • Orders placed after 1pm on Friday will be dispatched on the Monday (excluding bank holidays)
  • There is no Saturday service so orders dispatched on Friday will be delivered on Monday (excluding bank holidays)
  • The delivery times quoted are dependent on payment authorisation, verification and processing as well as product availability
  • A signature will be required on receipt of delivery
  • If you are not in to receive your order, the carrier will leave a calling card at your delivery address explaining how to collect your order
  • If your order does not arrive the next working day, please contact us immediately and we will investigate your order

Our Stores

If you would prefer to visit one of our stores then we have a number of stores in and around Scotland. We look forward to seeing you.

More new stores scheduled to be opened in 2011

Aberdeen

The Trinity Centre
01224 581741

View Store

Dundee

The Overgate Centre
01382 202362

View Store

Glasgow

The Buchanan Galleries
0141 332 3509

View Store

Greenock

The Oak Mall Shopping Centre
01475 721947

View Store

Livingston

The Centre
01506 439044

View Store

Falkirk

Unit 31B Howgate Centre
01324 638 580

View Store

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